We have built an exceptional reputation over the last 30+ years. During that time, we have had very few complaints, and they have always been resolved satisfactorily. That said, the more the network grows, the more likely it is that there will be complaints.  This is why we are in the process of appointing a GDPR and Compliance Officer.

In this area of the site you will find our complaints policy, privacy notice, The Reach Network etiquette document (how members of this network are expected to conduct themselves), and GDPR news.

Please note that if you do have any complaints to deal with, we would expect you to follow our complaints policy and honour our GDPR position.  All of this will ensure we maintain the highest codes of conduct and deliver a first-class service to our clients. If you have any questions or queries, in the first instance speak to your supervisor or contact the director or assistant director.